Step 1: Prepare for Shortages


Step 2: Renew Prescriptions on Separate Scripts

Shared Care Agreement & NHS Users:

App Users:

Collect Available Medications:


Step 3: Check Availability at Your Nominated Pharmacy

Step 3a: Ask About Stock

If your medication isn’t in stock, ask the pharmacy:

  1. "Do you have other brands or generic versions of my medication in the prescribed dose?"
  2. "Do you have any other doses of my medication?"

Step 3b: Release the Script to the Spine

If your medication is unavailable: